Business Development Manager
Fulltime
On-site
Senior Position
@Penang, Malaysia
We are seeking a results-driven Business Development Manager to identify new business opportunities, develop strategic partnerships, and drive revenue growth. The successful candidate will be responsible for expanding the company’s customer base, maintaining strong client relationships, and developing effective business strategies aligned with the company’s growth objectives.
The ideal candidate is commercially minded, proactive, confident in client engagement, and able to work independently while collaborating closely with internal teams.
Key Responsibilities & Duties
Identify and develop new business opportunities through market research, networking, referrals, digital channels, and other business development activities.
Generate leads, qualify prospects, and develop them into potential customers.
Build and maintain strong, long-term relationships with existing and prospective clients.
Conduct client meetings, presentations, product/service briefings, and business negotiations.
Prepare business proposals, quotations, sales presentations, and commercial submissions.
Develop and execute business development strategies to achieve sales and revenue targets.
Monitor market trends, customer needs, competitor activities, and emerging business opportunities.
Explore and develop strategic partnerships, collaborations, and new market opportunities.
Work closely with sales, marketing, operations, and management teams to ensure effective execution of business initiatives.
Maintain accurate records of prospects, opportunities, sales activities, and customer information.
Prepare regular business development reports, sales forecasts, and performance updates for management.
Follow up on opportunities and ensure timely conversion of leads into business.
Support customer retention and identify opportunities for upselling and cross-selling.
Represent the company professionally at meetings, networking events, exhibitions, conferences, and other relevant industry activities.
Perform other duties and business development initiatives assigned by management.
Requirements
Bachelor’s Degree in Business Administration, Marketing, Sales, Management, or a related field.
2–5 years of experience in business development, sales, account management, or a related commercial role.
Proven experience in developing new accounts and generating business opportunities.
Strong communication, presentation, negotiation, and interpersonal skills.
Confident and professional when dealing with clients, partners, and senior stakeholders.
Strong commercial awareness and understanding of sales and business development processes.
Self-motivated, proactive, target-oriented, and able to work independently.
Good analytical and problem-solving abilities.
Strong organizational skills with the ability to manage multiple opportunities and priorities.
Proficient in Microsoft Office and/or relevant CRM and business management tools.
Willingness to travel for client meetings, business development activities, and company events when required.
Good command of English; additional languages such as Mandarin, Bahasa Malaysia, or other relevant languages would be an advantage.
Key Performance Indicators (KPIs)
New business accounts acquired.
Sales/revenue generated from new and existing customers.
Number and value of qualified business opportunities generated.
Lead-to-customer conversion rate.
Customer retention and account growth.
Achievement of monthly/quarterly/annual business development targets.
Number and value of strategic partnerships or new market opportunities developed.